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[ AI-native CX partner for forward looking brands ]

Reimagining Customer Experience from first principles

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Pillars driving CX

Reimagining the entire customer journey from discovery to loyalty using AI-native interactions that adapt, anticipate needs, and work seamlessly across all channels.

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Transforming marketing operations through intelligent automation and AI-driven personalization that delivers the right message to the right customer at the right moment across every channel.

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Driving operational excellence through AI-powered automation that optimizes inventory, supply chain, pricing, and all other lines of business to enhance CX and competitive advantage.

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Building the foundational infrastructure and integration layer for AI-native customer experiences—from Cloud, ERP and CRM to data platforms and composable commerce architectures.

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[Our Products]

Purpose-built platforms that rapidly transform customer interactions

cartx

World's fastest AI-powered cart engineered for conversion. Eliminates full recalculations with predictive intelligence, delivers upfront pricing transparency, and drives higher AOV through AI-powered upsells and reward milestones.

cartx

retailOS

AI-powered omnichannel retail OS built for the future of commerce. Enables BOPIS, ship-from-store, real-time inventory visibility, unified returns, and includes an AI Store Manager Assistant for personalized selling at scale.

retailOS
[Selected Work][2022 - 2026]
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[Our Principles]

[01]

Client Obsession

Every decision starts with the client outcome. We measure success by the transformation we deliver, not the deliverables we produce.

[02]

Hire & Train Exceptional Talent

We seek AI-native minds combined with seasoned practitioners. Our teams don't just use AI tools—they think in AI-native paradigms.

[03]

Document to Scale

Excellence in everything we build. We document our work, codify our learnings, and scale our successes systematically.

[04]

80% Work In 20% Time

Hyper-productivity through AI leverage. We use AI to amplify human capabilities and deliver exponentially more value in less time.

[05]

Only Ever Be Honest

Unbiased perspective drives genuine transformation. We tell you what you need to hear, not what you want to hear.

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Nykaa
Cetaphil
Foxtale
Innisfree
Wonderla
Aiza
WOW Skin Science
Cello
Svaraa
Mokobara
Dot & Key
Salad Days
Knya
À la mode
Secret Alchemist
EUME
Sugar
BOSS
Comet
Hamleys
Superdry
Whole The Truth
Vedic Lab
Moxie
Raymond
The Indus Valley
The Sleep Company
Replyall
Frido
Avimee Herbal
Kalki Fashion
Beardo
Nailinit
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[Testimonials]1 of 5

Here's what people have to say about working together. Real moments, real experiences, real feedback.

Quote

The POS was built in record time and the features are carefully built as per our use-case. It's comprehensive and scalable. It really has changed the game for our offline expansion

Nirav Lalan
5.0 / 5★★★★★
Nirav Lalan · Head of D2C at The Sleep Company